小明：老师，老师， 请问你乳鸽的乳字是什么意思？
老师：哦，乳鸽的乳字是小的意思。就像乳猪的乳字也是指小的意思。
小明：哦，那我明白了。
老师：很好！那小明你就造个句子。
小明：最近经济不景，爸爸就买了一栋比较小的乳房。我们上个星期才搬进新家。
老师：*难为情* 不对，不对。 小明你再造多一次。
小明：哦？不对啊？*停顿了一下* 虽然我年纪小，但还是跳不过那小小的乳沟。
老师：*开始慌张了* 不对！不对！小明你再想清楚。
小明：啊？还要我想？老师，我不要想了！再想的话，我小小的乳头就快要爆掉了！
Thursday, October 23, 2008
Thursday, October 09, 2008
another drama
"fine, i'll do it because you are angry." - how shallow can this statement be.
it totally disregarded the reason why i got so worked up in the first place.
how do you reslove between not telling the person what to and not to do repeatedly, yet worry something life threatening would happen.
and why must something (bad) happen before someone can appreciate my insistence?
that is so painful for me.
it totally disregarded the reason why i got so worked up in the first place.
how do you reslove between not telling the person what to and not to do repeatedly, yet worry something life threatening would happen.
and why must something (bad) happen before someone can appreciate my insistence?
that is so painful for me.
Sunday, October 05, 2008
little nonya
this is again a long story which began from a supposedly dinner appointment with my aunt yesterday. she smsed me on thursday night to cancel it because she had a last minute engagement. since i was on leave i thought i might as well still have dinner with my parents and i shall cook up a full peranakan dinner.
so i flipped through my cookbooks and selected the dinner menu:
1. sayor lodeh
2. ngo hiang
3. itek sio
4. papaya titek
5. pulut hitam
i went a few places for grocery shopping after lunch with my darlin and started seasoning the minced pork for the ngo hiang the moment i got home. next, i had to cut up the the itek (duck), which was as fat as i am and marinated it with chopped shallots, asam juice and corriander powder. the pulut hitam had to be soaked overnight. all these had to be done 1 day before cooking.
on saturday after returning from breakfast, i took out the pork and started to roll the ngo hiang one by one. cooking the itek was next and followed by the pulut hitam. then i cut the sayor into strips. then i had to peel all onions, garlic and shallots. followed by grinding them into rempah (paste) together with lemon grass, buah keras and blachan in order to cook the sayor lodeh. as for the papaya titek, i had to cut the papaya, grind the salted fish, hae bi and blachan. after all the grinding is done, i cooked the sayor lodeh and the papaya titek. by the time i was done with the soup, it was already 5pm and i decided i do not have sufficient time to fry the ngo hiang. before that, i sent the the meat loaf for my babies into the oven and packed the dishes. i washed up all the unused pots and utencils before i showerd.
it was indeed tiring and time consuming affair but the results are satisfying. so i went home for dinner with my parents and they loved it. i chatted with them about this and that and i returned home at about 10pm to have the pulut hitam. things were okay until after i finished the dessert, i heard this: "i dont know what you want to do with the food so i left them there." and when i turned on the kitchen lights, the pots of itek sio and sayor lodeh are still there, the pot for the pulut hitam is soaked with water in the sink. so the little nonya had to do the finishing touch and clear everything. i went striaght to bed after shower.
silent treatment.
a few days ago i watched singapore dreaming. its about this typical singaporen, hdb-staying chinese family who are trying very hard to live a better life, fighting to achieve the 5Cs. i felt tremendously for the mother character when she said this:
"i got 1st in a singing competition before i married him (her husband). and eversince marrying him, i find myself waking up early everyday to sweep the floor, mop the floor, wash clothes, go to the market, cook and make herbal tea. i've never sing a song anymore, its as if i cant sing at all."
deep down i saw wat my own mother had done for us. and im doing exactly the same things she has been doing. moo moo often say i should spend more time for myself. i did what he said for the past 2 days. i did no cleaning up, no cooking, i even went out for lunch with darlin (which really made me very happy). and i thought, eversince that day i had to clean up the house even though i was so sick, only to be reciprocated with someone feeding the babies with apples on the floor the very next day, i have decided to stop all these.
this is already the 3rd week since i last cleaned the house and it havent been cleaned since then. last night was probably one of the last time im cooking. its a shame that cant be the last because the ngo hiang are still steaming to be frozen and deep fried another time. darn!
so i flipped through my cookbooks and selected the dinner menu:
1. sayor lodeh
2. ngo hiang
3. itek sio
4. papaya titek
5. pulut hitam
i went a few places for grocery shopping after lunch with my darlin and started seasoning the minced pork for the ngo hiang the moment i got home. next, i had to cut up the the itek (duck), which was as fat as i am and marinated it with chopped shallots, asam juice and corriander powder. the pulut hitam had to be soaked overnight. all these had to be done 1 day before cooking.
on saturday after returning from breakfast, i took out the pork and started to roll the ngo hiang one by one. cooking the itek was next and followed by the pulut hitam. then i cut the sayor into strips. then i had to peel all onions, garlic and shallots. followed by grinding them into rempah (paste) together with lemon grass, buah keras and blachan in order to cook the sayor lodeh. as for the papaya titek, i had to cut the papaya, grind the salted fish, hae bi and blachan. after all the grinding is done, i cooked the sayor lodeh and the papaya titek. by the time i was done with the soup, it was already 5pm and i decided i do not have sufficient time to fry the ngo hiang. before that, i sent the the meat loaf for my babies into the oven and packed the dishes. i washed up all the unused pots and utencils before i showerd.
it was indeed tiring and time consuming affair but the results are satisfying. so i went home for dinner with my parents and they loved it. i chatted with them about this and that and i returned home at about 10pm to have the pulut hitam. things were okay until after i finished the dessert, i heard this: "i dont know what you want to do with the food so i left them there." and when i turned on the kitchen lights, the pots of itek sio and sayor lodeh are still there, the pot for the pulut hitam is soaked with water in the sink. so the little nonya had to do the finishing touch and clear everything. i went striaght to bed after shower.
silent treatment.
a few days ago i watched singapore dreaming. its about this typical singaporen, hdb-staying chinese family who are trying very hard to live a better life, fighting to achieve the 5Cs. i felt tremendously for the mother character when she said this:
"i got 1st in a singing competition before i married him (her husband). and eversince marrying him, i find myself waking up early everyday to sweep the floor, mop the floor, wash clothes, go to the market, cook and make herbal tea. i've never sing a song anymore, its as if i cant sing at all."
deep down i saw wat my own mother had done for us. and im doing exactly the same things she has been doing. moo moo often say i should spend more time for myself. i did what he said for the past 2 days. i did no cleaning up, no cooking, i even went out for lunch with darlin (which really made me very happy). and i thought, eversince that day i had to clean up the house even though i was so sick, only to be reciprocated with someone feeding the babies with apples on the floor the very next day, i have decided to stop all these.
this is already the 3rd week since i last cleaned the house and it havent been cleaned since then. last night was probably one of the last time im cooking. its a shame that cant be the last because the ngo hiang are still steaming to be frozen and deep fried another time. darn!
Thursday, October 02, 2008
car servicing
my darlin recommended me to send my car for servicing at the caltex petrol station along upper thomsom road. so i happily left the house and reached there at 10am, only to see this:
so i drove further and saw the spc opposite it providing the same services. so i stopped by and they quoted me $105 for the service package, additional $20 for tyre rotation. the other workshop in yishun quoted me $140. so i drove into spc and had my car serviced. i could tell that the staff are quite thorough and serious about their job. the only thing is they will try to promote other services, to the extent of asking if i wanted to upgrade into a 16" rims and tyres.
that was such a bad move i thought. my 15" ralliart rims and tyres and still in very good condition, which the serviceman correctly pointed out and told me that it can fetch a good trade-in price. okay, but trade in for some ugly looking, dunno-made-in-where rims for $800? i said no thank you.
the final bill comes up SGD$125 for 1.5hrs. i think autobacs had a $88 service package but the queue is ridiculous. and had i drove in to the workshop in kluang, that would be RM$150 for half the day. (time stuck in jams is not included)
so i drove further and saw the spc opposite it providing the same services. so i stopped by and they quoted me $105 for the service package, additional $20 for tyre rotation. the other workshop in yishun quoted me $140. so i drove into spc and had my car serviced. i could tell that the staff are quite thorough and serious about their job. the only thing is they will try to promote other services, to the extent of asking if i wanted to upgrade into a 16" rims and tyres.
that was such a bad move i thought. my 15" ralliart rims and tyres and still in very good condition, which the serviceman correctly pointed out and told me that it can fetch a good trade-in price. okay, but trade in for some ugly looking, dunno-made-in-where rims for $800? i said no thank you.
the final bill comes up SGD$125 for 1.5hrs. i think autobacs had a $88 service package but the queue is ridiculous. and had i drove in to the workshop in kluang, that would be RM$150 for half the day. (time stuck in jams is not included)
drama
i made a call on tuesday to the nus computer centre and enquired about my laptop i've bought years ago.
apprently an administrator account had been set up such that i am not at liberty to un/install programs and hence the call.
me: i'd like to make an enquiry about my laptop. is this the correct number?
xx: yes. (note the response is yes for laptop)
me: apparently there is an administrator account set up for my laptop and i cannot un/install programs freely. may i know how can this be resolved?
xx: may i have your student account number?
me: im sorry, i have graduated some time ago.
xx: sorry we do not serve non-nus students. i can only give you the number to the sales vendor for the brand of your laptop.
me: oh? by giving me the number of the sales vendor, how can they assist me with my problem?
xx: i'm not sure but you can try.
me: so what does the computer centre (the one i called) do now?
xx: we only service desktops. (note how quick the change in response is. from laptops to desktops only)
me: oh? so from what you are saying, i can try calling the sales vendor and see if they can help me with my problem and the computer centre only service desktops?
xx: correct.
me: and may i know who am i speaking to?
xx: (short pause) i don't think that is necessary?
me: and why is that so?
xx: because we do not serve non-nus students.
me: look, if you are not guilty about the information that you have just given me, i see no reason for not telling me your name.
xx: (still very ya ya papaya) i am not guilty and why should i give you my name?
me: fine. if this is the attitude that you are giving me, i'll make sure you pay for it.
i immediately looked for the service quality manager's number and chatted with her. it was a plesant chat and she immediately highlighted the matter to the IT manager. below is his prompt response:
Dear 君,
Thanks for bringing this up to my attention. I am truly sorry to hear about your unpleasant experience in which I have launched an immediate investigation to your case.
I have spoken to the agent who was involved in this incident and I would like to double assured you that she is feeling very bad about the incident and has assured me that she has no hint or intention to be rude or apathetic to your issue. As a punishment, I have cancel her Saturday off for the next month. I have spoken to her about the need to display professional phone etiquettes and be sensitive to all callers' needs. I have also taken the opportunity to educate her and all my agents that they should provide the necessary reference for the caller to seek help for the laptop they purchased during their stay at NUS.
Once again, I am truly sorry about what happen and I would like to assure you that I would look into ways to ensure that the same mistakes would not happen again.
Let me know if you need more information or wish to speak to me in person.
Warmest Regards
AAAAAAAAAAAAA(MR)
Service Delivery Manager
IT Care, Computer Centre
Hotline: 6516-2080 Fax: 6872-5231
many times when i encountered horrible responses over the phone, i would not fail to ask for the person's name. my intent is simple, to alert the person that the conversation has not been plesant and its time that they reflect. never had i asked for the person's name and shot it up to their immediate boss. same for this incident. had the person given me a name, i would not have persued the matter. what puts me off is really the stinky attititude.
apprently an administrator account had been set up such that i am not at liberty to un/install programs and hence the call.
me: i'd like to make an enquiry about my laptop. is this the correct number?
xx: yes. (note the response is yes for laptop)
me: apparently there is an administrator account set up for my laptop and i cannot un/install programs freely. may i know how can this be resolved?
xx: may i have your student account number?
me: im sorry, i have graduated some time ago.
xx: sorry we do not serve non-nus students. i can only give you the number to the sales vendor for the brand of your laptop.
me: oh? by giving me the number of the sales vendor, how can they assist me with my problem?
xx: i'm not sure but you can try.
me: so what does the computer centre (the one i called) do now?
xx: we only service desktops. (note how quick the change in response is. from laptops to desktops only)
me: oh? so from what you are saying, i can try calling the sales vendor and see if they can help me with my problem and the computer centre only service desktops?
xx: correct.
me: and may i know who am i speaking to?
xx: (short pause) i don't think that is necessary?
me: and why is that so?
xx: because we do not serve non-nus students.
me: look, if you are not guilty about the information that you have just given me, i see no reason for not telling me your name.
xx: (still very ya ya papaya) i am not guilty and why should i give you my name?
me: fine. if this is the attitude that you are giving me, i'll make sure you pay for it.
i immediately looked for the service quality manager's number and chatted with her. it was a plesant chat and she immediately highlighted the matter to the IT manager. below is his prompt response:
Dear 君,
Thanks for bringing this up to my attention. I am truly sorry to hear about your unpleasant experience in which I have launched an immediate investigation to your case.
I have spoken to the agent who was involved in this incident and I would like to double assured you that she is feeling very bad about the incident and has assured me that she has no hint or intention to be rude or apathetic to your issue. As a punishment, I have cancel her Saturday off for the next month. I have spoken to her about the need to display professional phone etiquettes and be sensitive to all callers' needs. I have also taken the opportunity to educate her and all my agents that they should provide the necessary reference for the caller to seek help for the laptop they purchased during their stay at NUS.
Once again, I am truly sorry about what happen and I would like to assure you that I would look into ways to ensure that the same mistakes would not happen again.
Let me know if you need more information or wish to speak to me in person.
Warmest Regards
AAAAAAAAAAAAA(MR)
Service Delivery Manager
IT Care, Computer Centre
Hotline: 6516-2080 Fax: 6872-5231
many times when i encountered horrible responses over the phone, i would not fail to ask for the person's name. my intent is simple, to alert the person that the conversation has not been plesant and its time that they reflect. never had i asked for the person's name and shot it up to their immediate boss. same for this incident. had the person given me a name, i would not have persued the matter. what puts me off is really the stinky attititude.
Wednesday, October 01, 2008
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